Remedy User Forms Integration

Pega Robotic Automation supports BMC Remedy User forms. The Windows adapter is used to interrogate the forms. The controls returned through interrogation are either virtual (user-drawn) controls, or web controls depending on the form target. Special match rules apply to the virtual controls.

For more information, see the following topics:

Topic	Description
Remedy Versions Supported	Lists the versions of Remedy client applications supported by Studio .
Interrogating Remedy	Describes the interrogation process for Remedy forms and defines the functions available on the Virtual Controls tab.
Match Rules for Remedy Controls	Defines the match rules used for Remedy virtual controls and embedded web controls.
Remedy Controls	Lists the embedded web controls and property modifications for virtual controls.
Multi-Form Remedy Solutions	Describes how to set and use keys for solutions containing multiple instances of forms.

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Updated: 18 June 2020

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